Review Monitoring and Response Service
Monitor customer feedback and respond in a timely, useful and human way. This defined route turns a specific customer or visibility problem into an accountable output, evidence record and next decision.
From £295
Set up monitoring for up to 3 review profiles plus response policy, 10 adaptable response templates and first-response guidance.
When Review Monitoring and Responses may be the right next step
- Happy customers are not creating useful public proof.
- Referrals lose context after the introduction.
- Feedback is unmanaged, vague or difficult to reuse ethically.
What the starter scope includes
Set up monitoring for up to 3 review profiles plus response policy, 10 adaptable response templates and first-response guidance.
Monitoring setup, response standard, escalation matrix, approved replies, issue log and monthly insight report.
What changes for the customer
Monitor customer feedback and respond in a timely, useful and human way.
The work is designed to make one customer decision easier to understand, trust or act on. The exact claim and measure are agreed before delivery.
What is outside the starter scope
More profiles, crisis handling, ongoing publishing or high review volume.
Price and payment
From £295. Standard fixed scope: work first, invoice on delivery, due in 7 days. External costs prepaid.
Visibility Watch 10% (cap £300); Proof & Growth 15% (cap £750); Star 20% (cap £1,500). No stacking.
Evidence and approval
Showhy records the source material, version, approvals and limitations needed for the deliverable. Nothing public is published through an unapproved route. The service buys the agreed work and evidence, not a guaranteed ranking, lead, revenue figure or third-party outcome.
Questions about this route
How much does Review Monitoring and Responses cost?
The approved starter price is From £295. It covers the written starter scope; additional channels, locations, participants, production or outside costs are quoted separately.
What will I receive?
Monitoring setup, response standard, escalation matrix, approved replies, issue log and monthly insight report.
What happens before work starts?
Showhy confirms the customer problem, available evidence, required access, scope, approval route, price and measurement boundary.
Can this service guarantee the business outcome?
No. Showhy promises the agreed work, evidence and measurement. Customer behaviour, search systems, media decisions and market conditions remain outside direct control.
Let the evidence choose the next step.
Request the free Market Signal when the problem is unclear, or contact Showhy about the single bottleneck you already recognise.